Which Nearby Hospital Has the Longest Emergency Department Wait?
A Medicare database shows how hospitals across the Twin Cities—and the nation—compare for care.
If you go to the Fairview Southdale emergency department, it’ll take nearly an hour on average before you’re seen by a health care professional. On the other hand, those who go to North Memorial will be seen in less than 15 minutes.
Those results can be seen in a new tool called Hospital Compare that lets people examine key measures of efficiency for 4,000 Medicare hospitals across the country.
“With precious little fanfare, Uncle Sam last month rolled out a big, fat database with seven measures comparing a service that many people—healthcare providers and patients alike—consider the most critical any hospital can provide,” Cheryl Clark, senior quality editor for HealthLeaders Media, wrote Thursday.
Data collected in 2011 and early 2012 also tracked how long it took for ER patients with broken bones to receive pain medication and how long the wait was for a bed if they needed admission. Other data showed how long patients spent in the ER before being sent home and whether they received a brain scan if they might have suffered a stroke.
Clark interviewed Dr. Jesse Pines, an emergency room doctor and researcher who directs the center for healthcare quality at George Washington University.
“The theory is that when hospitals report this information, it makes them focus on it, and improve throughout their [Emergency Department],” the article quoted Pines. “But it’s very hard to do. Certain performance measures are easier to fix—like simple process measures like giving patients an aspirin—than improving ED throughput, which involves development of interdisciplinary teams.”
Pines said the public focus pushes hospital administrators to focus on the emergency room as well as other metrics.
In a column, Clark said she thought the Centers for Medicare & Medicaid Services would “make a bigger fuss about such a major release.”
(A “bizarre glitch” by the Georgia Hospital Association showed wait times for 170 Georgia emergency rooms as “hopelessly inflated,” she said.)
Scroll through the graphs above to see some key emergency department measures for the five hospitals closest to Hopkins.
To examine the complete report on nearby hospitals, first go to the Hospital Compare website, then type in your ZIP code, city or local hospital. When a list of hospitals is displayed, put a checkmark next to the hospitals you want to compare.
Scroll down to a yellow button labeled Compare Now, and click to display more details. Emergency department details are found in the tab labeled "Timely and Effecive Care."
Other tabs allows users to see patient survey results, whether hospitals are overusing medical imaging and how they compare in re-admissions, complications and deaths.
Were you surprised by any of the stats displayed? Tell us in the comments.
mary helmbrecht
7:41 am on Tuesday, March 12, 2013
I don't know how they came up with those stats, but North Memorial is one of the worst places for ER waiting time I've ever seen! Methodist goes by severity at least, taking ambulances first. Waconia is one of the fastest. ABNW is great, esp for heart problems. Tria is great for ortho problems. FVSD and Minneapolis Children's is right up there. As a nurse, I tend to go with whoever's sick so I get to visit a few.
Fabuladico
5:03 pm on Tuesday, March 12, 2013
This last year I visited two emergency rooms, one at Methodist, and one at HCMC. I went to both for the same problem within days of each other. At Methodist I was in a treatment room inside of ten minutes, and saw a doctor only a couple of minutes later. My previous visit a year earlier had much the same stats. On the other hand, my visit to HCMC was truly horrible. I waited more than an hour before I was put in a treatment room. I waited another hour or more before a doctor appeared. It was decided that I check in. I arrived at HCMC at about 11 AM. I didn't get brought to my room until 2 AM.
I did accompany a person to the Fairview Southdale ER a year before that. We waited for 3 hours to be seen. It was not a busy night. There were maybe four others waiting.